Every email, owned. Nothing falls through.
Shared inboxes, AI-powered routing, and full conversation history so every email becomes a tracked case your team can act on, not chase down.
- Plans from $15/user/mo
Email built for teams. Not individuals.
Customer conversations scattered across personal inboxes create gaps. KPM brings every email into a shared workspace so nothing gets missed, and everyone stays aligned.
One inbox. Full team visibility.
No forwarding, no silos. Everyone sees what’s in progress, who owns it, and what needs attention.
AI that writes the first draft
Pulls context from your knowledge base and drafts replies instantly your team reviews and sends.
Smart routing, no manual triage
Emails are automatically assigned based on topic, language, or workload so the right person handles it first time.
Every conversation, in one timeline
See emails, calls, chats, and history together—so every reply starts with full context.
Everything you need to chat, route, and convert.
Website chat widget
Add a branded chat experience to your site and start conversations instantly.
Proactive Chat
Engage visitors at the right moment based on behavior and activity.
Pre-Chat Forms
Collect key details before the conversation begins to personalize every interaction.
Saved responses
Respond faster with reusable replies for common questions.
File sharing
Send and receive documents, images, and files directly within conversations.
Voicemail Transcription
Turn voicemails into readable text so your team can respond quickly.
Chat Transcripts
Automatically save conversations for easy access and follow-up.
Offline Messaging
Capture inquiries even when your team is unavailable.
CSAT Scores
Measure satisfaction and improve performance with post-conversation insights.
Queue Management
Direct conversations to the right team members with flexible rules and queue management.
KPMX: Your AI healthcare workforce
Automate patient communication with AI that answers calls, schedules appointments, and routes urgent requests so your team can focus on care.
Your healthcare command center, redefined
Monitor KPMX, manage conversations, and track performance in real time all from one centralized view.
Frequently Asked Questions
Forward your team inboxes (like support@ or sales@) to KPM. Emails instantly appear as trackable cases in your shared inbox—no change for your customers.
Yes. KPM’s AI reads incoming emails, pulls context from your knowledge base, and generates a reply. Your team reviews, edits if needed, and sends.
Emails route automatically based on rules you define—topic, team, language, or workload. Priority and SLA rules ensure urgent messages are handled first.
Yes. Your team works from a shared queue with clear ownership, status, and priority. Internal notes enable collaboration, and collision detection prevents duplicate replies.
No. KPM works alongside Gmail, Outlook, and other providers. You keep your existing email—KPM adds visibility, routing, and collaboration on top.
KPM automatically detects and redacts sensitive information like PII. All data is encrypted in transit and at rest, with enterprise-grade compliance built in.
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Phone Number
+37128662175
contact@kpmesc.com
Company ID
307627923
Address
Šiaulių r. sav., Kuršėnų kaimiškoji sen., Paringuvio k., Ringuvos g. 7A-3, LT-81107
