A New Dawn in Customer Experience
Manage every conversation, track every interaction, and use AI to optimize your entire customer journey all from one place. Grow your business without working harder.
Your All-in-One Communication Hub

Fast & Easy Setup
Get started quickly with an easy and smooth setup process.

AI Automation
KPMX handles customer interactions and repetitive tasks automatically.

Built to Scale
Grow your business without increasing complexity or workload.
01
Customer Interactions
Connect with customers across every channel from a single platform. Voice, video, chat, email, and social, all in one place.
KPXIT Platform Features
Phone & Texting
Business calls and texts from any device.
Video Meetings
Video calls with screen sharing and recording.
Live Chat
Real-time website chat with visitors.
One inbox for all customer emails.
Social Media & Reviews
Respond to reviews and social messages in one place.
Messenger Apps
WhatsApp, Facebook Messenger, and more.
Team Messaging
Real-time chat with channels and threads.
02
KPMX AI
An AI agent that handles customer conversations across calls, texts, chat, and email. Books appointments, answers questions, updates records, and routes to your team when needed.
KPXIT Platform Features
KPMX AI
Handles customer conversations across every channel.
Appointment Scheduling
Auto-books meetings based on your availability.
FAQ Handling
Answers common questions without human help.
Intelligent Routing
Routes customers to the right person every time.
Conversation Transcription
Real-time transcripts of every interaction.
AI Summaries
Automatic summaries with key points and next steps.
03
Customer Experience
Understand every customer interaction. Track satisfaction, capture feedback, and use AI insights to deliver experiences that keep customers coming back.
KPXIT Platform Features
Customer Journey for Life
Track every customer touchpoint from first contact to resolution.
Real-Time Sentiment Analysis
AI detects customer mood instantly across all channels.
Agent Assist & Autopilot
AI helps agents answer better, or handles it automatically.
Unified Customer Profiles
Complete interaction history in one view.
Live Transcription
Real-time conversation transcripts as they happen.
CSAT & NPS Surveys
Automated post-interaction satisfaction surveys.
04
Connected Tools
Bring everything together in one place. Connect your CRM, helpdesk, productivity tools, and industry software to create seamless workflows across your entire business.
Integration Marketplace
CRM Integrations
Salesforce, HubSpot, Zoho, Microsoft Dynamics, Oracle & more.tact to resolution.
Helpdesk & Ticketing
Zendesk, ServiceNow, ConnectWise & more.
Productivity Tools
Microsoft Teams, Google Workspace, Outlook & more.
Healthcare EHR
Epic, ModMed, eClinicalWorks & clinical workflows.
Analytics & Reporting
Real-time dashboards, custom reports & voice analytics.
REST APIs
Build custom integrations with our open APIs.
Scale Without Limits
Built to support teams at every stage. Manage communication, automate workflows, and grow without added complexity.
One View for Everyone
Give your team a clear, real-time view of every customer interaction all in one place.
Less Busywork. More Impact.
Smarter workflows powered by AI.
KPMX automates customer interactions, handles routine tasks, and keeps your communication running smoothly, so your team can focus on meaningful work and business growth.

KPMX handles the busywork
KPMX automates routine tasks from first interaction to resolution, so your team can focus on meaningful work.

Focus on what matters most
Let your team handle important conversations, build relationships, and drive real business growth.

KPXIT Platform brings it all together
All your communication tools, channels, and data unified in one simple and powerful platform.
Less Busywork. More Impact.
KPMX handles routine tasks like customer questions, scheduling, and follow-ups giving your team more time to focus on meaningful work and business growth.
KPMX learns your business.
KPMX adapts to your services, policies, business hours, and FAQs, delivering accurate and consistent responses.
Stay in full control
Set guardrails and customize what the AI can handle. Calls are recorded and transcribed so you always know what happened.
Smart handoff
When needed, KPMX transfers complex requests and urgent needs to your team. No awkward pauses or frustrated customers.
Choose Your Plan
All plans include essential communication tools. Add KPMX AI anytime to automate and scale your workflow.
Core
Connect your team & customers
€30
/user/mo
Reliably run your business with unified voice, video, SMS, and digital channels with instant setup.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
- Screen & File Sharing
- Call Routing
- Team Chat
- Mobile App
Add-On: KPMX AI Receptionist
Engage
Manage interactions at scale
€100
/user/mo
Equip your teams with automation and intelligent routing for personalized experiences at scale.
Everything in Core, plus:
- Customer-to-Team SMS
- Toll-Free Number & Minutes
- Advanced Reporting
- Inbound Call Center
- Live Chat & Chatbot
Add-On: KPMX AI Receptionist
Power Suite CX
Get everything in one package
€150
/user/mo
Blended inbound/outbound calls, AI call summaries, and chatbots, all in one place.
Full Customer Experience Platform:
- Voice & Web Chat
- Blended Inbound & Outbound
- AI Transcription & Summary
- Skills-Based Routing
- Journey Orchestration
Add-On: KPMX AI Receptionist
Core
Connect your team & customers
€25
/user/mo
Reliably run your business with unified voice, video, SMS, and digital channels with instant setup.
- Inbound & Outbound Voice
- Business SMS
- Video Meetings
- Screen & File Sharing
- Call Routing
- Team Chat
- Mobile App
Add-On: KPMX AI Receptionist
Engage
Manage interactions at scale
€90
/user/mo
Equip your teams with automation, advanced tools, and intelligent routing for personalized experiences at scale.
Everything in Core, plus:
- Customer-to-Team SMS
- Toll-Free Number & Minutes
- Advanced Reporting
- Inbound Call Center
- Live Chat & Chatbot
Add-On: KPMX AI Receptionist
Power Suite CX
Get everything in one package
€135
/user/mo
Blended inbound/outbound calls, AI call summaries, and chatbots, all in one place.
Full Customer Experience Platform:
- Voice & Web Chat
- Blended Inbound & Outbound
- AI Transcription & Summary
- Skills-Based Routing
- Journey Orchestration
Add-On: KPMX AI Receptionist
Essential
Start your contact center here
€300
/agent/mo
Empower your team to deliver exceptional support across voice and web chat with built-in journey orchestration, smart automations, and intelligent routing.
Core features:
- Omnichannel Capabilities
- Journey Orchestration
- AI Transcription & Summary
- Skills-Based Routing
- Voice & Web Chat
Professional
For teams ready for more
€1200
/agent/mo
Built on everything in Essential with support for more channels, dynamic scripting, intelligent routing, and self-service powered by easy-to-build workflows.
Everything in Essential, plus:
- Advanced Self-Service
- Real-Time Supervisor Support
- Secure Payment (PCI-DSS)
- Progressive & Predictive Dialing
- More Channels Supported
Premium
Premium support without limits
Contact Sales
Unlock unlimited channels, limitless intelligent routing, and secure in-conversation payments. Everything your team needs for fast, secure, and seamless experiences at scale.
Everything in Professional, plus:
- Workforce Management
- Unlimited Skills-Based Routing
- Advanced Analytics
- Unlimited Channels
- In-Conversation Payments
The End of Busywork Starts Here
Start simplifying your customer communication with KPM. Set up quickly, automate your workflows, and focus on growing your business.
