MESSENGER
Meet customers where they already are.
KPM brings all customer conversations into one inbox. KPMX handles routine messages automatically, while your team focuses on meaningful interactions that drive results.
- Plans from $15/user/mo
Every Messaging App Is A Growth Opportunity
Your customers don’t want to call they want to message you on the apps they already use. KPM brings every conversation into one inbox, so your team can respond faster, stay organized, and never miss a lead.
One inbox for every conversation
All your channels in one place. No switching tabs, no missed messages just a single, organized view of every customer interaction.
AI that understands and responds
Automatically detects language, answers common questions, and handles routine conversations—so your team can focus where it matters.
Every conversation, in context
See the full history across every channel in one timeline. No gaps, no guesswork—just complete visibility.
Built for security and compliance
End-to-end encryption, message archiving, and data controls designed to meet enterprise and regulatory standards.
Everything you need to chat, route, and convert.
Website chat widget
Add a branded chat experience to your site and start conversations instantly.
Proactive Chat
Engage visitors at the right moment based on behavior and activity.
Pre-Chat Forms
Collect key details before the conversation begins to personalize every interaction.
Saved responses
Respond faster with reusable replies for common questions.
File sharing
Send and receive documents, images, and files directly within conversations.
Voicemail Transcription
Turn voicemails into readable text so your team can respond quickly.
Chat Transcripts
Automatically save conversations for easy access and follow-up.
Offline Messaging
Capture inquiries even when your team is unavailable.
CSAT Scores
Measure satisfaction and improve performance with post-conversation insights.
Queue Management
Direct conversations to the right team members with flexible rules and queue management.
KPMX: Your AI healthcare workforce
Automate patient communication with AI that answers calls, schedules appointments, and routes urgent requests so your team can focus on care.
Your healthcare command center, redefined
Monitor KPMX, manage conversations, and track performance in real time all from one centralized view.
Frequently Asked Questions
KPM connects with WhatsApp, Instagram, Messenger, X (Twitter), and in-app chat—bringing every conversation into one unified inbox your team can manage from a single place.
Set up your verified WhatsApp Business account, then connect it in KPM through the Messengers settings. Once linked, all incoming WhatsApp messages appear instantly in your shared inbox.
Yes. KPM’s AI handles common questions, shares information, and captures leads across every channel. When a conversation needs a human, it routes it with full context—no repetition required.
Yes. All conversations are encrypted in transit and at rest, with configurable data retention and enterprise-grade compliance standards built in.
KPM automatically detects and responds in your customer’s language. You can also create multilingual templates for consistent communication across regions.
Messages route based on rules you define—channel, language, topic, or team availability. Priority conversations move to the front, and queues ensure nothing gets missed.
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Phone Number
+37128662175
contact@kpmesc.com
Company ID
307627923
Address
Šiaulių r. sav., Kuršėnų kaimiškoji sen., Paringuvio k., Ringuvos g. 7A-3, LT-81107
